Skip to main content
Emergency Alert

Welcome to the Forward Site! This site is still under construction. Please use the Comment Form to give feedback.


The Utilities Business Office is responsible for connecting, billing and reading new and existing service(s) for Water, Wastewater, Solid Waste, and Gas. You can inquire about existing accounts, and report any problems you have with the service billing.

       UBO Office
       1st Floor, City Hall
       1201 Leopard Street
       Monday-Friday: 8am-5pm
 

If a resident knows they are having problems paying their utility bill, they must seek assistance prior to utilities being disconnected. If disconnection occurs, the entire balance and any associated fees must be paid in full prior to reconnection. Citizens seeking assistance with a payment plan prior to disconnection should make an appointment with the Utility Billing Office to avoid disconnection.

       Utility Rates and Charges »

       ​​​​​​​Pay Utility Bill »​​​​​​​

       ​​​​​​​Utility Accounts Privacy Policy »​​​​​​​

       ​​​​​​​Wastewater Winter Quarter Averaging »​​​​​​​